<div dir="ltr">Hi,<div><br></div><div>This will follow up my email of July 2 to the tech list. I just wanted to give everyone the print out of the terminal output in case I didn't report everything</div><div><br></div><div><div style="font-size:12.8px">Again, the problem is that I can't install any machines in the lobby of the Mentone Hotel low-income shelter because the Internet service there is too slow to even download updates when running updates to update the software list:</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">$ sudo apt-get update</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><span style="font-size:12.8px">We are experiencing about 20% to 30% packet loss in the lobby at the Mentone. I went down into the basement where the ISP, Monkey Brains (MB) has placed its power over ethernet</span><span style="font-size:12.8px"> </span><span class="" style="font-size:12.8px">injector</span><span style="font-size:12.8px"> </span><span style="font-size:12.8px">(see website below). The POE is like a modem for MB. I was on the phone with a MB technician while I was doing this, so I was not striking out on my own, unguided. I found that the download speed was good, like 107 Mbit per second, and there was no packet loss at all. Downstream from the POE</span><span style="font-size:12.8px"> </span><span class="" style="font-size:12.8px">injector</span><span style="font-size:12.8px"> </span><span style="font-size:12.8px">is a small Edgerouter, and then a 24 port switch. I was getting packet loss on both of those devices. The MB tech thought that the problem in the lobby was probably caused by the Edgerouter or switch because:</span><br></div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Internet > Monkey Brains POE <span class="">injector</span> (no packet loss) > Edgerouter (packet loss 18% or so) > 24 port switch (similar packet loss) > lobby (similar packet loss). </div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Here is the info on the MB POE <span class="">injector</span> (I had never heard of a POE <span class="">injector</span> before):</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><a href="https://www.monkeybrains.net/wireless.html" target="_blank">https://www.monkeybrains.net/wireless.html</a><br></div></div><div><br></div><div>I compared the Internet service at the Crosby low income hotel to the service at the Mentone. Both low income shelters are run by ECS. Both hotels use the same ISP and the wire installation service (Inifitech). In other words, all the players are the same at both hotels, and so you would expect identical performance, but the performance at the Crosby is adequate, but the performance at the Mentone is so bad as to be unusable.</div><div><br></div><div><div>#speedtest run at the Crosby on 2016.06.30:</div><div><br></div><div>cje@cje-ultralap440:~$ speedtest</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> configuration...</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> server list...</div><div>Testing from MonkeyBrains (199.230.10.139)...</div><div>Selecting best server based on latency...</div><div>Hosted by Monkey Brains (San Francisco, CA) [1.70 km]: 11.816 ms</div><div>Testing download speed........................................</div><div>Download: 89.11 Mbit/s</div><div>Testing upload speed..................................................</div><div>Upload: 89.97 Mbit/s</div><div>cje@cje-ultralap440:~$</div><div><br></div><div>#ping monkeybrains at the Crosby to get a standard speed. Monkeybrains is 199.188.195.129</div><div><br></div><div>cje@cje-ultralap440:~$ ping 199.188.195.129</div><div>PING 199.188.195.129 (199.188.195.129) 56(84) bytes of data.</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=1 ttl=254 time=16.2 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=2 ttl=254 time=13.0 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=3 ttl=254 time=2.94 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=4 ttl=254 time=3.10 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=5 ttl=254 time=5.86 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=6 ttl=254 time=3.05 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=7 ttl=254 time=51.9 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=8 ttl=254 time=3.92 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=9 ttl=254 time=3.35 ms</div><div>^C</div><div>--- 199.188.195.129 ping statistics ---</div><div>9 packets transmitted, 9 received, 0% packet loss, time 8011ms</div><div>rtt min/avg/max/mdev = 2.941/11.494/51.900/15.009 ms</div><div>cje@cje-ultralap440:~$ </div><div><br></div><div>#speedtest in the mentone lobby using the same cable and same machine as at the Crosby 20 mins ago:</div><div><br></div><div>cje@cje-ultralap440:~$ speedtest</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> configuration...</div><div>Could not retrieve <a href="http://speedtest.net">speedtest.net</a> configuration: timed out</div><div>cje@cje-ultralap440:~$ </div><div><br></div><div>#ping monkeybrains in the lobby of the Mentone. Monkeybrains is 199.188.195.129</div><div><br></div><div>cje@cje-ultralap440:~$ ping 199.188.195.129</div><div>PING 199.188.195.129 (199.188.195.129) 56(84) bytes of data.</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=3 ttl=254 time=5.21 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=5 ttl=254 time=16.7 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=6 ttl=254 time=8.42 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=8 ttl=254 time=5.37 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=9 ttl=254 time=4.80 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=11 ttl=254 time=10.1 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=12 ttl=254 time=10.8 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=13 ttl=254 time=4.53 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=14 ttl=254 time=6.40 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=15 ttl=254 time=6.81 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=16 ttl=254 time=4.17 ms</div><div>^C</div><div>--- 199.188.195.129 ping statistics ---</div><div>16 packets transmitted, 11 received, 31% packet loss, time 15042ms</div><div>rtt min/avg/max/mdev = 4.171/7.586/16.761/3.606 ms</div><div>cje@cje-ultralap440:~$ </div><div><br></div><div>#speedtest from the Mentone basement attached to the small Edgerouter:</div><div><br></div><div>cje@cje-ultralap440:~$ ping 199.188.195.129</div><div>PING 199.188.195.129 (199.188.195.129) 56(84) bytes of data.</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=1 ttl=254 time=5.73 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=2 ttl=254 time=4.18 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=3 ttl=254 time=5.10 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=4 ttl=254 time=5.54 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=5 ttl=254 time=6.51 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=9 ttl=254 time=4.16 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=10 ttl=254 time=6.66 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=11 ttl=254 time=6.00 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=12 ttl=254 time=6.79 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=13 ttl=254 time=4.19 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=14 ttl=254 time=7.41 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=15 ttl=254 time=5.61 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=16 ttl=254 time=7.05 ms</div><div>^C</div><div>--- 199.188.195.129 ping statistics ---</div><div>16 packets transmitted, 13 received, 18% packet loss, time 15018ms</div><div>rtt min/avg/max/mdev = 4.163/5.768/7.418/1.074 ms</div><div>cje@cje-ultralap440:~$ speedtest</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> configuration...</div><div>Could not retrieve <a href="http://speedtest.net">speedtest.net</a> configuration: timed out</div><div>cje@cje-ultralap440:~$ </div><div><br></div><div><br></div><div>#speedtest and ping Monkeybrains test from basement attached to the 24 port switch:</div><div>cje@cje-ultralap440:~$ ping 199.188.195.129</div><div>PING 199.188.195.129 (199.188.195.129) 56(84) bytes of data.</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=1 ttl=254 time=6.45 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=3 ttl=254 time=5.26 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=4 ttl=254 time=10.3 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=5 ttl=254 time=5.54 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=6 ttl=254 time=5.46 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=8 ttl=254 time=4.92 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=9 ttl=254 time=12.8 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=10 ttl=254 time=4.70 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=11 ttl=254 time=4.87 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=12 ttl=254 time=5.94 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=13 ttl=254 time=10.7 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=14 ttl=254 time=7.02 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=15 ttl=254 time=8.70 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=16 ttl=254 time=4.85 ms</div><div>^C</div><div>--- 199.188.195.129 ping statistics ---</div><div>16 packets transmitted, 14 received, 12% packet loss, time 15029ms</div><div>rtt min/avg/max/mdev = 4.703/6.983/12.839/2.541 ms</div><div>cje@cje-ultralap440:~$ speedtest</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> configuration...</div><div>Traceback (most recent call last):</div><div> File "/usr/local/bin/speedtest", line 11, in <module></div><div> sys.exit(main())</div><div> File "/usr/local/lib/python2.7/dist-packages/speedtest_cli.py", line 790, in main</div><div> speedtest()</div><div> File "/usr/local/lib/python2.7/dist-packages/speedtest_cli.py", line 623, in speedtest</div><div> config = getConfig()</div><div> File "/usr/local/lib/python2.7/dist-packages/speedtest_cli.py", line 385, in getConfig</div><div> configxml.append(uh.read(10240))</div><div> File "/usr/lib/python2.7/socket.py", line 380, in read</div><div> data = self._sock.recv(left)</div><div> File "/usr/lib/python2.7/httplib.py", line 549, in read</div><div> return self._read_chunked(amt)</div><div> File "/usr/lib/python2.7/httplib.py", line 618, in _read_chunked</div><div> value.append(self._safe_read(chunk_left))</div><div> File "/usr/lib/python2.7/httplib.py", line 664, in _safe_read</div><div> chunk = self.fp.read(min(amt, MAXAMOUNT))</div><div> File "/usr/lib/python2.7/socket.py", line 380, in read</div><div> data = self._sock.recv(left)</div><div>socket.timeout: timed out</div><div>cje@cje-ultralap440:~$ speedtest</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> configuration...</div><div>Traceback (most recent call last):</div><div> File "/usr/local/bin/speedtest", line 11, in <module></div><div> sys.exit(main())</div><div> File "/usr/local/lib/python2.7/dist-packages/speedtest_cli.py", line 790, in main</div><div> speedtest()</div><div> File "/usr/local/lib/python2.7/dist-packages/speedtest_cli.py", line 623, in speedtest</div><div> config = getConfig()</div><div> File "/usr/local/lib/python2.7/dist-packages/speedtest_cli.py", line 385, in getConfig</div><div> configxml.append(uh.read(10240))</div><div> File "/usr/lib/python2.7/socket.py", line 380, in read</div><div> data = self._sock.recv(left)</div><div> File "/usr/lib/python2.7/httplib.py", line 549, in read</div><div> return self._read_chunked(amt)</div><div> File "/usr/lib/python2.7/httplib.py", line 618, in _read_chunked</div><div> value.append(self._safe_read(chunk_left))</div><div> File "/usr/lib/python2.7/httplib.py", line 664, in _safe_read</div><div> chunk = self.fp.read(min(amt, MAXAMOUNT))</div><div> File "/usr/lib/python2.7/socket.py", line 380, in read</div><div> data = self._sock.recv(left)</div><div>socket.timeout: timed out</div><div>cje@cje-ultralap440:~$ </div><div><br></div><div>#test when plugged into the monkeybrains power over ethernet injector:</div><div><br></div><div>cje@cje-ultralap440:~$ ping 199.188.195.129</div><div>PING 199.188.195.129 (199.188.195.129) 56(84) bytes of data.</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=1 ttl=255 time=4.18 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=2 ttl=255 time=11.0 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=3 ttl=255 time=5.16 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=4 ttl=255 time=3.42 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=5 ttl=255 time=5.31 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=6 ttl=255 time=4.59 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=7 ttl=255 time=7.01 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=8 ttl=255 time=4.93 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=9 ttl=255 time=5.77 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=10 ttl=255 time=5.99 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=11 ttl=255 time=10.5 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=12 ttl=255 time=9.99 ms</div><div>64 bytes from <a href="http://199.188.195.129">199.188.195.129</a>: icmp_seq=13 ttl=255 time=3.93 ms</div><div>^C</div><div>--- 199.188.195.129 ping statistics ---</div><div>13 packets transmitted, 13 received, 0% packet loss, time 12015ms</div><div>rtt min/avg/max/mdev = 3.422/6.304/11.099/2.495 ms</div><div>cje@cje-ultralap440:~$ speedtest</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> configuration...</div><div>Retrieving <a href="http://speedtest.net">speedtest.net</a> server list...</div><div>Testing from MonkeyBrains (199.188.195.167)...</div><div>Selecting best server based on latency...</div><div>Hosted by Monkey Brains (San Francisco, CA) [1.62 km]: 14.502 ms</div><div>Testing download speed........................................</div><div>Download: 107.20 Mbit/s</div><div>Testing upload speed..................................................</div><div>Upload: 118.05 Mbit/s</div><div>cje@cje-ultralap440:~$ </div><div><br></div><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature">Christian Einfeldt</div>
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